"Premier Curtain Studio" hereinafter referred to as "Willow Bloom Home"
Intellectual Property Rights and Restrictions:
The Site and all of the content now or hereafter included thereon, including without limitation, all photographs, images, designs, text, articles, publications, catalogs, digital downloads, product information, software, code, technology, data, video and audio, graphics, logos, icons, slogans, trade names, product/service names, trademarks, service marks, domain names, and the “look and feel”, design, selection and arrangement of the Site as a collective work and/or compilation (collectively the “Content”) are protected by United States and international laws regarding copyrights, trademarks, trade dress, unfair competition and other intellectual property or proprietary rights and are owned or licensed, as the case may be, by Willow Bloom Home, except to the extent otherwise expressly indicated or attributed in the Content. You must abide by all copyright notices, trademark notices, attribution information, or restrictions contained in any Content accessed through the Site. No right relating to any intellectual property ofWillow Bloom Home or any other party is transferred to you or any other person as a result of your or their access to or use of this Site. In addition to the foregoing, the trademarks, logos and service marks of Willow Bloom Home shall not be used in connection with any product or service that is not expressly authorized by Willow Bloom Home or in any manner that is likely to cause consumer confusion or in any manner that disparages or discredits Willow Bloom Home.
Site Access; Limited License:
Willow Bloom Home grants you a non-exclusive, non-transferable, revocable, limited right to access, use and display the Site and its Contents for your personal, noncommercial (other than for the purchase of merchandise fromWillow Bloom Home) use only. Except as otherwise provided herein, you may not copy, reproduce, modify, create derivative works from, publicly display or perform, publish, republish, transfer, sell, download (other than page caching on your web browser), store, transmit, distribute or exploit this Site, the Contents, any materials downloadable therefrom, or any related software, without the express prior written consent of Willow Bloom Home. Any other use of the Content is strictly prohibited. Except with respect to product orders placed by designers, architects and other commercial groups by virtue of the “to the trade” portal on the Site (“Trade Partners”), you must not reproduce, resell, or otherwise exploit for any commercial purposes any products or services provided on or through this Site or any Content; provided, however, that in no event shall any Trade Partner represent itself as Willow Bloom Home, carry on its business in a manner that is likely to cause consumer confusion with respect toWillow Bloom Home products and/or services, or otherwise use Willow Bloom Home’s trademarks, service marks, trade names, trade dress, logos or other intellectual properties in connection with any Trade Partner product or service. All use of the Site and downloading of Content is at your own risk.
Changes to Site:
We expressly reserve the right, with or without notice to you, to change, suspend, discontinue and/or restrict the Site or any portion or aspect thereof (including site maps, menu structures, access procedures, buttons, and/or any products, services, catalogs, publications, digital downloads, data or other information contained or available on the Site) at any time, for any reason, and without liability to you.
• Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site or otherwise use any device, software or routine that interferes with the proper working of the Site.
• Use any robot, spider or other automatic device, process or means to access the Site or to obtain user or other information from the Site (including, without limitation, any information residing on any server or database connected to the Site).
• Use any manual process to monitor or copy any of the Content on the Site or for any other unauthorized purpose without our prior written consent.
• Introduce any viruses, trojan horses, worms, code, or other material which is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, hack into, attack, decrypt, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.
• Attempt to decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Site.
The Site may link to Internet websites and resources operated by third parties. The inclusion of any link to such websites does not imply the endorsement, affiliation or recommendation by Willow Bloom Home of such other website(s), and is for your reference and convenience only.Willow Bloom Home has no control over such other websites or their policies and expressly disclaims all responsibility or liability in connection therewith. Linking to any third party website is at your own risk and subject to the terms and conditions of use and privacy policies of such third party website(s), which you should review carefully before engaging in any transactions or provide information on such website(s).
No linking to this Site is permitted without the express written permission of Willow Bloom Home.
Colors and Textures:
Willow Bloom Home attempts to assure that the display of the colors and textures of our products that appear on the Site as accurate as reasonably possible. However, as the actual colors and textures you see will depend on your monitor and printer, we cannot guarantee that your monitor’s display of any color will be 100% accurate.
Willow Bloom Home does not guarantee that the information or Content contained on this Site will not contain errors, inaccuracies or omissions. From time to time there may be information on the Site that contains typographical errors, inaccuracies and/or omissions that may relate to colors, product descriptions, pricing, availability or other Content on this Site.Willow Bloom Home reserves the right to correct any errors, inaccuracies or omissions and to change or update information or Content at any time, each without prior notice to you (including prior to fulfilling any order that you may have submitted). Further, Willow Bloom Home reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Willow Bloom Home will promptly issue a credit to your credit card. If you have you have any questions or in the unlikely event encounter such an experience, please contact our Customer Service Department at (866)709-6058 or email [email protected].
These content standards (the “Content Standards”) apply to any and all User Generated Content. Without limiting the foregoing, User Generated Content must not:
• contain any material which is libelous, defamatory, obscene, pornographic, indecent, hateful, inflammatory or otherwise illegal;
• be threatening, abusive, or disruptive to Willow Bloom Home or users of the Site (including without limitation repetitive, meaningless or harassing messages, personal attacks, etc.) or cause injury, embarrassment or harm to any person or entity.
• abuse or discriminate on the basis of race, religion, nationality, gender, sexual orientation, age, disability, etc.
• infringe the intellectual property rights, including without limitation copyrights and trademarks, of any other person or entity;
• use another person’s name or impersonate or attempt to impersonate another person or entity, Willow Bloom Home or any of its representative, or use a fake or alternative identity that is misleading or is for a deceptive purpose;
• violate any applicable law or violate the rights of any other person or entity;
• contain any software viruses, political campaigning, chain letters, mass mailings, “worms” or constitute any form of “spam” or other communication in violation of the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act); or
• promote, offer or advertise the products or services of any person or entity other than Willow Bloom Home, involve commercial activities or commercial solicitations, or the solicitation of any funds or consideration.
User Identity and Privacy:
Disclaimer of Warranties:
THIS SITE IS PROVIDED BY Willow Bloom Home ON AN “AS IS”, “AS AVAILABLE” BASIS. YOUR USE OF THE SITE, ITS CONTENTS, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK AND, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, Willow Bloom Home MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE AND THE INFORMATION, CONTENT, SERVICES, OR PRODUCTS AVAILABLE FROM THIS SITE, OR THAT THE SITE WILL BE SECURE, ACCURATE, RELIABLE, ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, Willow Bloom Home HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE AND THE INFORMATION, CONTENT, SERVICES, OR PRODUCTS AVAILABLE FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Willow Bloom Home, ITS AFFILIATES, AND THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, STRATEGIC PARTNERS, AGENTS AND/OR EMPLOYEES SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THIS SITE OR ANY INFORMATION, CONTENT, SERVICES, OR PRODUCTS AVAILABLE FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE.
Choice of Law; Jurisdiction:
Terms of Sale:
The terms of sale with regard to the placement of orders and the purchase of window treatments or other products from Willow Bloom Home through the Site are governed by the Terms of Sale and other purchase-related policies available on the Site, such as the “Limited Warranty” and “Shipping + Handling” , which are in effect at the time of purchase.
Promotions and Sales:
From time to time, Willow Bloom Home may offer different sales and/or promotions upon such terms as are provided in connection therewith. Unless otherwise expressly provided in such specific promotion or sale terms, promotions cannot be combined with other promotions or sales, and any exclusive promotion can only be used by the recipient of the exclusive promotion. Promotional codes are only valid on a ‘per order basis’ and thus attempting to apply the same promotional code to multiple orders is not allowed.
When we receive proper notification of alleged copyright infringement, we promptly remove or disable access to the allegedly infringing material and it is our policy to terminate the user accounts of repeat infringers. Please direct all such notifications to: [email protected] and insert “Re: Copyright Violation” in the subject line header of the email.
Window Treatment and Custom Orders:
At Willow Bloom Home, we take pride in the finish quality and design of our window treatments. All of our products are inspected before it leaves the studio. Because each order is custom and made to-order, our products are non-returnable and non-refundable with the exception of manufacturer defects or damages.
PLEASE NOTE: Measurements given for all custom work are the customer’s responsibility.
Customers will have 24 hours from placement of orders to cancel.
All wallpapers, regular price or marked down are final sale. Please contact Willow Bloom Home in the event you receive your wallpaper damaged.
Pillows may be returned or exchanged within 7 days of purchase. Must be postmarked within the 7 days. Original receipt must be included. Purchased items that are returned damaged, stained, or used will not be accepted for a refund. Shipping charges (including return shipping) are non-refundable and will be deducted from the refund.
All headboards are final sale with the exception of manufacturer's defect. Please notify us within 3 days of receiving your headboard.
Hardware may be returned within 14 days of purchase. Items must be returned in original package and be resalable as new. Poles that are cut cannot be returned. A 20% re-stocking fee will be charged for all hardware returns.
In the event an item is damaged during transit or you find a manufacturer defect, please notify us within 3 days of receiving. We will accept returns within 14 days of purchase. Exchanges, credits, and refunds will be for item purchase price only. Shipping charges (including return shipping) are non-refundable and will be deducted from the refund.
All Fabric Samples are final sale.
All Wallpaper Samples are final sale.
All Trim Samples are final sale.
All clearance or sale items are final sale.
Please send all returns to:
Willow Bloom Home
Attention: Customer Service
43 Asbury Road
Hackettstown, NJ 07840
Once the return is checked and approved, we will issue the refund using the original method of payment.
If a sample order is placed with backordered items, the order will be held until it is completely fulfilled unless otherwise requested by the purchaser. Custom window treatments will ship as they become available.
Willow Bloom Home offers custom quotes for any fabric creation including, but not limited to: drapes, roman shades, blinds, pillows, ottomans, cornices, valances, bench cushions, headboards, and slipcovers. Customers have a limit to the amount of free quotes which will be set to 10, or per customer basis determined by the support staff. This is including, but not limited to any official written quote, or written via e-mail or through telephone: dimensions, design, operation, fabric options for their space, or pricing of any kind. Our support staff has the right to decline work with a customer for any reason, at any given time. Customer will be notified via e-mail from our support staff when they reach the limit. For any questions, please reach out to our support team via e-mail at [email protected].
In Home Consultations:
A Consultation Fee is due before the day of your scheduled appointment. This fee is a minimum of $75.00 and will be based on your location, as well as number of rooms, or size of the order. This fee expires after 4 months if no purchase is made. This fee is non-refundable. Install fees vary depending on your order. To request your in home consultation, please fill out the form below. Appointments need to be canceled or re-schedule with a 48 hour notice. Installation fees will be based on location, and amount of products installed.
Willow Bloom Home warrants to the original purchaser (“purchaser”) that its window coverings (“products” or the “product”), when correctly installed and operated in strict accordance with the installation instructions, will be free from defects in materials and workmanship for ONE (1) YEAR from the date of delivery (the “Warranty Period”).
Subject to the following warranty exclusions, any products or parts determined to be defective during the Warranty Period will be repaired or replaced by Willow Bloom Home at no-charge to the purchaser.
Not Covered by Warranty:
- Willow Bloom Home products or parts which fail due to accident, alteration, improper use, abuse, neglect, normal wear, color-fading due to sunlight, atmospheric conditions, direct exposure to air slat, improper installation or improper cleaning
- Over-steaming, or over-ironing any product
- Any attempt to alter any system on roman shades, or make adjustments by touching rings, cords, gears, springs or clips.
- Any assembly and re-assembly of any product
- Any conditions or damage resulting from the removal of the product or reinstallation in the same or another window
- Leaving the product in the original shipping box without installing for extended period of time
- Customer provided fabric (C.O.M.)
- Customer provided motor and parts
- Willow Bloom Pillows
- Willow Bloom Ottomans
To obtain Warranty service, contact Willow Bloom Support at (866)709-6058 or e-mail us at [email protected]. If it is determined that your claim is subject to warranty, Willow Bloom Home will promptly repair or replace any defective parts at no-charge. Charge-backs for repair will not be honored unless authorized by Willow Bloom Home in advance. Willow Bloom Home retains the right to determine the appropriate method for repairing or remaking the product.
AS-IS; NO OTHER WARRANTIES: THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCEPT THIS LIMITED WARRANTY. WILLOW BLOOM HOME EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF REMEDIES: WILLOW BLOOM HOME SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EXCEPT AS SPECIFICALLY LISTED ABOVE, AND SHALL NOT BE LIABLE IN ANY CIRCUMSTANCE FOR SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS OF ANY KIND WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, PRODUCT LIABILITY OR SNY OTHER THEORY OR RELIEF RESULTING FROM OR ARISING IN ANY WAY FROM YOUR PURCHASE OR USE OF WILLOW BLOOM HOME PRODUCTS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may or may not apply to you.
Please note that dye lots can vary and material samples viewed can differ from the actual fabric. Willow Bloom Home is not responsible for material, color changes caused by age (including direct sun exposure), premature shrinkage caused by a dry environment, over-steaming or over-ironing, or damaged finishes due to customer negligence. Willow Bloom does not warranty fabrics for wear, durability, cracking, or fading.
© 2023 Premier Curtain Studio, LLC. ALL RIGHTS RESERVED.